At Future University, we strive to provide high-quality educational programs. If you are not satisfied with our courses, please review our refund policy below:

1. Eligibility for Refunds

Refunds are available under the following conditions:

• If a student withdraws within [X] days of enrollment (Cooling-off period).
• If the course is canceled by Future University.
• If a student faces genuine technical issues preventing access to the course (subject to verification).

2. Non-Refundable Cases

Refunds will not be provided in the following cases:

• If a student fails to complete the course due to personal reasons.
• If a refund request is made after the [X] day cooling-off period.
• If the course materials have been accessed or downloaded.
• For promotional or discounted courses.

3. Refund Request Process

To request a refund:

1. Email [Insert Contact Email] with your full name, course details, and reason for the refund request.
2. Our team will review the request and respond within [X] business days.
3. Approved refunds will be processed via the original payment method within [X] days.

4. Course Transfers and Credits

If you are not eligible for a refund, you may be offered:

• A transfer to another course.
• Course credit for future use.

5. Contact Us

For any questions or concerns regarding refunds, please contact us at [Insert Contact Email].